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We welcome comments on any aspect of our service and would be pleased to help you with any questions or assistance you may need with the program. Please contact us using either of the methods below.


  • Please be sure to check our FAQ’s to see if we have an answer to your question.
  • Once you submit your inquiry you will receive a confirmation email with a tracking number. Please be sure to include this tracking number with all your correspondence with us.

Our customer service team is available Monday-Friday from 9 a.m. to 4 p.m. EST.  The President’s Volunteer Service Award program is a very popular initiative, and we receive a very high level of inquiries on a daily basis.  Please allow two business days for our support team to respond to your message.

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Customer Service Team
The President's Volunteer Service Award
Operating Hours, Monday – Friday 9am – 4pm EST
Youthful elderly woman laughs while holding a large, cut-out, paper heart
Our shared mission to inspire service-driven leaders and volunteers ignites the power of PVSA.
Corporation for National & Community Service Points of Light